At Cypress Lawn Funeral Home and Memorial Park, what matters most to us is helping our Bay Area neighbors.
All of our team members are guided by a set of unwavering beliefs that lead them through the decisions they make every day. We believe in consistently providing all families with high-quality services that will exceed their expectations during the time when they need us the most.
It means the world to us when families share feedback about their experiences at Cypress Lawn, along with the specific staff members who helped them along the way. It is your words that continue to motivate us every day to strive for excellence.
If we have served your family, it would mean a lot to us to hear from you. Don’t hesitate to write a comment on Yelp, Facebook, or through our website.
Damaris was kind to share these words with us:
“My sister and I used Cypress for my nephew’s funeral. Mr. Jose Santana treated our family with kindness and compassion. He was very patient and accommodating with our questions and requests. We are so grateful with how helpful Mr. Jose Santana was during the difficult time in making the planning stress-free for our family. We were very pleased with how the services turned out.”
We were honored to receive this feedback from Angeline:
“The death of a loved one is hard to face. The reality starts to slowly sink in when you are having to plan the services and funeral arrangements, especially when it is so sudden. I would like to commend Eric Lono, who helped with the arrangement of services for our loved one. He was professional, very empathetic, sympathized with our family, and was on top of the arrangements. He definitely knew and understood the field. He listened to our concerns and made recommendations accordingly. Thank you, Eric, for your help during these hard times. I also want to thank Darnay & Ben(nie) for assisting us as well during the viewing. This trio of a team did a wonderful job. Thank you.”
Thank you to Elaine for sharing these comments:
“We had to bury our father during the COVID-19 shelter in place, and it was so difficult since we couldn’t invite people and had to follow strict protocols. The staff was very patient and helpful during our planning and execution of the funeral/burial … the level of service, beautiful grounds, and location is so worth it. Everything was done beautifully, and they helped us with everything. Because it was a Chinese burial, they even had burn packages and incense for us to purchase. So glad we went with them. Armando and his staff went beyond his duty. They even knew how to do all the Chinese traditions that we didn’t! Very thankful to them in helping us through this.”
If you are interested in learning more about the many ways Cypress Lawn can help your family, whether you need us now or years down the road, don’t hesitate to contact us at any time. We will always be here for you when you need us.